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What They Liked

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Client Responses from Questionnaire
Don't just take your Realtor's word or my word for it!

Was there anything about my service that you especially liked?

Presentation of report very professional. You helped us have confidence in the house and helped us decide under what conditions we would buy it.
Checking all outlets and all windows; answering all questions in laymen's language; offering information which the client wouldn't have known to ask for; your professionalism and thoroughness.
Professionalism
Your red coveralls! Allowing me to go with you and explaining in detail. You answered my questions and took your time.
The extensive report. Asked me to be involved in inspection as second set of eyes. Explaining everything as inspection unfolded.
Chris took time to stop and explain a lot of things I would have never known to look for. He is so personable & helpful.
Appear to be extremely detailed.
Honesty about what has to be fixed, and what can wait.
Review of issues with explanation.
Everything
People skills, very thorough, attention to questions, patient, excellent verbal skills, prompt service.
Very professional
Report was well put together. Ability to work w/agent.
Your detailed report, additional information provided in phone conversation, willingness to provide follow-up inspection.
Communication with client, patience.
Having both owner and buyer at inspection. Friendly and easy to talk to. Very helpful.
I feel like your work is thorough and fair.
Step by step walk through and explanations.
Report, conduct of inspection (professional but easy to understand, methodical).
You were very personable and friendly.
Expertise, thoroughness, knowledge, professionalism, honesty and fairness to both parties and "just plain being a good ole boy."
Very thorough and explained items needing repair.
Very professional and respectful, listened to questions and concerns, provided valuable expertise and offered telephone assistance.
Ability to thoroughly answer questions, yet stayed on track to complete inspection in a timely manner.
Polite, courteous, knowledgeable and neat.
Overall professionalism.
Non-alarmist demeanor, quickness, patience.
You were very patient, and you explained all concerns. Report was informative and easy to read.
You were very professional in your work.
Indicated additional improvements that could be made.
It was helpful to understand the code requirements and where changes were needed to meet them. The input on the structural necessities was a key for us.
Excellent, very professional
Eye to eye contact in talking with me and not making me feel rushed.
Very timely.
Details and the actual report layout. Thanks for the detailed suggestions.
Really liked how thorough the report and inspection were. Everything was easy to read and understand.
Thorough inspection and suggestions on repairs.
Personality, knowledge and honesty.
Explanation in person and in report. Attention to detail. Total professional.
Thoroughness of inspection.
You were very detailed and you went through the house carefully.
Promptness
Organized, easy to review/comprehend.
Your knowledge of the business. Your ability to explain issues to me. Willingness to help!
You did a fantastic job. Report could be a 10!!
You are detailed, specific, know what you are talking about and very professional. Your report was very good.
Thoroughness and willingness to answer questions. Informative and easy to read report.
Practical advice during inspection.
Explaining repairs to me.
Care in performing the inspection. Professional manner and report.
I like the booklet (the report) you handed out and things I could do to maintain the house. I really could understand it. Also, the list or summary so I could see it was all getting done.
Thoroughness
You were thorough and above my expectations. Thank you! You were great!!
 

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This page last modified: 
Monday, March 24, 2003

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